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Dr. Jayaraman Krishnaswamy

Professor

Alliance School of Business

Prof. K. Jayaraman brings over 38 years of academic experience in Management and Statistics and currently serves as Professor of Operations Management at Alliance School of Business, Alliance University, Bengaluru. His core expertise lies in Quantitative Research Methods, with research interests spanning Total Quality Management, Operations and Supply Chain Management, Project Management, Service Innovation, Tourism, and Transportation. Recognized for academic excellence, he has received the Best Teacher Award and Outstanding Research Scholar title for eight consecutive years across universities in India and Malaysia, including Universiti Sains Malaysia and Taylor’s University. Prof. Jayaraman has authored more than 140 research articles, with 80% indexed in ISI/Scopus journals. He has successfully supervised 13 Ph.D. Scholars and 2 DBA Scholars and led eight research grant projects—four as lead researcher and four as co-researcher. He is also a recipient of the prestigious Sanggar Sanjung Award (2012) from Universiti Sains Malaysia for his journal article publications. His scholarly work is reflected in his Google Scholar profile, which records 4,680+ citations and an h10-index of 52.

Beyond academia, he has provided consultancy to renowned organizations such as WHO, Royal Selangor, e-Merk, Airtel, and Careers India. His quality assurance and planning expertise has supported firms like Ford, Intel, Motorola, ICICI, and Office Tiger. A certified trainer in Six Sigma (Green Belt, Black Belt and Champions) and TQM, he has trained professionals from sectors including education, healthcare, IT, banking, and manufacturing. He is also highly skilled in statistical analysis, conceptualization of framework, business model building, forecasting, and the use of advanced data analysis tools. Prof. Jayaraman has held several administrative positions, including Program Manager for Communications & Marketing at Universiti Sains Malaysia and Senate Member at Taylor’s University. He served as Editor-in-Chief of Taylor’s Business Review and is on editorial boards of several reputed journals. As a Visiting Professor, he has lectured at The University of Newcastle (Australia), Chung-Ang University (South Korea), Nuremberg University (Germany), Yessenov University (Kazakhstan), Universiti Malaysia Pahang (UMP), and University of Sri Jayewardenepura (Sri Lanka). A sought-after speaker and trainer, he regularly conducts workshops on Research Methodology, Structural Equation Modelling (SEM), Multivariate Regression Analysis, Tips for Scopus Journal article publications, and Lean Six Sigma, integrating theory with real-world applications for academia and industry alike.

  • Rajendran Rajitha, Jayaraman Krishnaswamy, Nava Subramaniam and Viswanathan P.K. (2025). Renewable R&D investments and carbon emissions in G7 countries: Mediating role of Technology and Economic Efficiency. Utility Policies. Feb 2025 (Q1-Scopus).
  • Rajitha Rajendran, Jayaraman Krishnaswamy, N Subramaniam, M Kumar (2024). Antecedent and outcome study on energy transition-empirical evidence from G7 countries in TBL approach, Gondwana Research 131, 300-316 (Q1-Scopus).
  • Rajitha Rajendran, Jayaraman Krishnaswamy, N Subramaniam (2023). Dynamics of macro-economic factors for energy transition and its reviews-A conceptual framework for G7 countries, Renewable and Sustainable Energy Reviews 187, 113692 (Q1-Scopus).
  • Jayaraman Krishnaswamy, CB Nyepit, NXC Leow (2023). The perceptions of master and bachelor students on the performance of private higher education institutions–an empirical study in Malaysia, International Journal of Educational Management 37 (4), 721-736 (Q2-Scopus).
  • NXC Leow, Jayaraman Krishnaswamy (2023). Influences of socio-demographic and economic factors on road commuting behaviours, Interdisciplinary Environmental Review 23 (2), 146-157 (Q2-Scopus).
  • K. Jayaraman, Cliftton Baba Nyepit, Goh See Kwong, Vijayalakshmi, R (2022). Designing a pedagogy for Higher Education Success-An Empirical study in Malaysia. International Journal of Business and Society, 23 (1), 118-136 (Q3-Scopus).
  • Ankita Sahoo, Nelvin Leow XeChung, Imtiaz Mostafiz, K. Jayaraman (2022). Perceived Risk and Sensitivity to Pandemic and their influence on Expatriate Performance. Journal of Global Business and Organizational Excellence, 41, 68-84. (Q1-Scopus).
    NX Leow, Jayaraman Krishnaswamy (2022). Environmental safety and smart mobility on road-an empirical study in Malaysia. International Journal of Environmental Policy and Decision Making 3 (2), 139-153 (ERA).
  • Leow, N. XC., and Jayaraman, K. (2021) Smart Cities need Environmental Consciousness and more Social Responsibilities as an outcome of COVID-19 - Reflections from Urban Road Commuters. Foresight. https://doi.org/10.1108/FS-02-2021-0035 (Q1-Scopus).
  • Deepa M.V., K. Jayaraman, Vijayalakshmi, R (2021). Exemplary airline service quality is the way forward to secure passenger confidence in air travel –An Empirical study in Malaysia. International Journal of Productivity and Quality Management, 32 (3),.383 – 411 (Q2-Scopus).
  • Shaian Kiumarsi, Salmi Mohd Isa, K. Jayaraman (2020). The effect of service innovation on service loyalty in post offices. Int. J. of Business Innovation and Research, Vol. 21, No. 1, 2020 (Q3-Scopus).
  • K. Jayaraman, Logeswari Arikrisnan, Kavigtha Mohan Kumar, Shaian Kiumarsi (2020). Key supplier retention for electrical and electronic industry: determinant factors. Int. J. Sustainable Strategic Management, Vol. 8, No. 1, 2020 (ERA).
  • Alexandra S. Kang, K. Jayaraman, Soh Keng Lin, Wai Peng Wong (2020). Tackling single-occupancy vehicles to Reduce Carbon Emissions: Actionable model of Drivers’ implementation intention to try Public Buses. Journal of Cleaner Production, Volume 260, 1 July 2020, 121111 (Q1-Scopus).
  • K. Jayaraman, Nagalakshmi Annamali, Zarif Hossain (2019). Management model for Higher Education Success-A conceptualization study. International Journal of Higher Education and Research, 10 (1), 1-23.
  • Goh, S. K., Jayaraman, K., Mostafiz, M. I., & Leow, Y. M. (2020). The Effect of Organisational Climate on Employees Creative Performance through Knowledge Sharing Behaviour. Electronic Journal of Knowledge Management, 18(1), 1-14 (Q3-Scopus).
  • K. Jayaraman, Shin Yuin Khu, Shaian kiumarsi (2019). Emigrants’ motivation business model for intention to participate in the Malaysia My Second Home program (MM2H). International Journal of Services and Operations Management, 33(2), 187-207 (Q3-Scopus).
    K. Jayaraman, Kavigtha Mohan Kumar, Zarif Hossain (2019). What matters for Higher Education Success? Final Years students’ feedback and assessment. Journal of Applied Research in Higher Education, 11(3), 616-635 (Q2-Scopus).
  • Alexandra S. Kang, K. Jayaraman, Soh Keng Lin, Wai Peng Wong (2019). Convenience, flexible service, and commute impedance as the predictors of drivers’ intention to switch and behavioral readiness to use public transport. Transportation Research Part F: Psychology and Behavior, 62 (2019), 505-519 (Q1-Scopus).
  • Nelvin Leow XeChung, K. Jayaraman, David Asirvatham (2019). Proposed Urban Travel Behavior Model to promote smart Mobility. IEEE, 2018, Fourth International Conference on Advances in computing, communication & Automation, DOI 10.1109/ICACCAF 2018. 8776687.
  • K. Jayaraman, Imtiaz Mostafiz (2019). Challenges of Human Resource Leaders: A conceptualized research model.International Journal of Amity Global Business Review.
  • K. Jayaraman, Seela Vejayon, Shruthi Raman, Imtiaz Mostafiz (2019). The proposed E-Waste Management Model from the Conviction of Individual Laptop Disposal Practices-An Empirical Study in Malaysia. Journal of Cleaner Production, 208 (2019), 688-696 (Q1-Scopus).
  • M.Y Yusliza, Poh Wai Choo, K. Jayaraman, Nadia Newaz Rimi, Zikri Muhammad (2019). HR Line manager’s reflections on HRM effectiveness through HR roles and role stressors. South East European Journal of Economics and Business, 14(1), 34-48 (Q3-Scopus).
  • Jayaraman, K., Leow, N., Asirvatham, D. and Chan, H. (2019), "Conceptualization of an urban travel behavior model to mitigate air pollution for sustainable environmental development in Malaysia", Management of Environmental Quality: An International Journal, https://doi.org/10.1108/MEQ-03-2019-0070 (Q1-Scopus).
  • Jayaraman, K., Seow S. K., & Annamalai, N. (2019). The shadow education system: Students’ responses to private tutorial learning. Malaysian Journal of Learning and Instruction, 16(2), 201-225 (Q1-Scopus).
  • Lubna A. Hussein, Ahmad Suhaimi Baharudin, Jayaraman, K. Shaian Kiumarsi (2019). B2b e-commerce technology factors with mediating effect perceived usefulness in jordanian manufacturing smes, Journal of Engineering Science and Technology 14(1):411-429 (Q3-Scopus).
  • Kang, A.S., Jayaraman, K., Soh, K.L. and Wong, W.P. (2019), "Social predictors and implementation intention of drivers to use public bus transport", Management of Environmental Quality, 30(2), 307-328 (Q1-Scopus).
  • D.N Shariff, K. Jayaraman, Dahlan Abdullah, & Ang Woon Chau (2018). The influence of new economic model on intention to work abroad: An empirical study to address brain drain issue in Malaysia. Journal of Sustainability Science & Management, 2018(4), 99-115 (Q3-Scopus).
  • K. Jayaraman, Sathish Arumugam, Kavigtha Mohan Kumar, Shaian Kiumarsi (2018). Factors influencing the purchase decision of non-national cars in Malaysia-An empirical study. Global Business and Management Research: An International Journal, 10(1), (2018, Special Issue) (ERA).
  • K. Jayaraman, Dahlan Abdullah, Toh Ching Wen (2018). An Empirical Study on Residents’ Place Image and Perceived Impacts on Support for Tourism Development in Penang, Malaysia, International Journal of Academic Research in Business and Social Sciences (ERA).
  • Dahlan Abdullah, K. Jayaraman, Norhamizan Hamir, Ainatul Mardhiah Mohamed Rostum, Azila Azmi (2018). Food Quality, Service Quality, Fair Price and Restaurant Re-Patronage Intention: The Mediating Role of Customer Satisfaction, International Journal of Academic Research in Business and Social Sciences (ERA).
  • Jayaraman, K., Edison Ng Kah Yong, Lye Kong haw (2018). Motivational Factors for Financial Investment in Online Equity Crowd funding-A New Venture Study in Malaysia. International Journal of Entrepreneurship & Development Studies, 6(2), 133-145.
  • K. Jayaraman, Lavinsa paramasivan, Shayan Kiumarsi (2017). Reasons for Low Penetration on the Purchase of Photovoltaic (PV) Panel System among Malaysian Landed Property Owners. Renewable & Sustainable Energy Reviews, 80 (2017), 562-571 (Q1-Scopus).
  • K. Jayaraman, Choo Pao Ling (2017). Obstacle for Business in generating Electricity through Solar Energy- Insights from an Industry. Amity Global Business Review, 12(1), 22-32. Deepa, M. V and K. Jayaraman, (2017). Scale Measurements for Airline Service Quality to secure passenger confidence in air travel. The Quality Management Journal 24(3), 31-53 (Q2-Scopus).
    Iranmanesh, M., K. Jayaraman, Zailani, S., Ghadiri, M. (2017). The Effects of Consumer Perception of Volume Discount Benefits on Intention to Purchase Grocery Products: Deal Proneness as Moderator. Asia Pacific Journal of Marketing and Logistics, 29(5), 1017-1035 (Q1-Scopus)
  • KM Kumar, AA Rahman, K Jayaraman, SA Rahim (2017). Conceptualization of a Research Model for Sustainable Logistics Practices and Logistics Transport Performance. Jurnal Pengurusan (UKM Journal of Management), 51, 1-19 (Q4-Scopus).
  • Taghizadeh, S., K. Jayaraman, K., Rahman, S.A., and Quazi, A. (2017). Service innovation management practices and pricing practices for performance in Malaysian telecom. Asian Academy of Management Journal, 22(2), 129–155 (Q3-Scopus).
  • Shariff, D.N., K. Jayaraman, Dahlan Abdullah, Yong Won Seo (2017). Supply chain management quality practices in container haulage industry: the mediating role of management professionalism vigilance for consignee service retention. Int. J. Business Performance and Supply Chain Modelling, 9(3), 238–259 (Q3-Scopus).
  • K. Jayaraman, Jessica Chai Pau Yek, Yong Won Seo, Sunghee Lee (2017). Minimizing Inventory Cost through Sustainable Supply Chain Practices: Experience from Malaysian SME Companies. International Journal of Applied Business and Economics Research, 15 (21 Part 2), 69-84.
  • K. Jayaraman, Naseem Alesa, Noor Azeema (2017). Factors influencing the purchase intention of health insurance policy-An empirical study in Malaysia. International Journal of Economic Research 14 (16 Part 3).
  • Dahlan Abdullah, K. Jayaraman, D.N. Shariff, Khairil Anuar Bahari, and Norfezah Md Nor (2017). The Effects of Perceived Interactivity, Perceived Ease of Use and Perceived Usefulness on Online Hotel Booking Intention: A Conceptual Framework. International Academic Research Journal of Social Science, 3(1), 16-23.
  • D.N.Shariff, K.Jayaraman, Muhammad Zaly Shah Bin Muhammad Hussein,Saharuddin. A. Hamid (2016). Service Quality Determinants of the Container Haulage Industry: An Empirical Study in Malaysia. International Journal of Shipping and Transport Logistics, 8(1), 66-80 (Q1-Scopus).
  • K. Jayaraman, Chee Hin Ng, Klaus Stocker, S. Kiumarsi (2016). Environmental Concerns Motivate Intention to Utilize Free Bus Services:An Empirical Study in Malaysia. Indian Journal of Marketing, 46(1), 8-23 (Q3-Scopus).
    Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Ishak Ismail Syed, Abidur Rahman (2016).Scale development and validation for DART model of value co-creation process on innovation strategy. Journal of Business & Industrial Marketing, 31(1), 24 – 35 (Q1-Scopus).
  • Keng Lin Soh, K. Jayaraman, Teoh Su Yen, S. Kiumarsi (2016). The role of suppliers in establishing buyer-supplier relationship towards better supplier performance. International Journal of Productivity and quality Management 17(2), 183-197 (Q3-Scopus).
  • Mohammad Iranmanesh, K. Jayaraman (2016). Promoting products through Volume discount sales promotion: Evidence from Malaysia. Journal of Promotion Management 22(1), 71-88 (Q2-Scopus).
  • D. Abdullah, K Jayaraman, SBM Kamal (2016). A Conceptual Model of Interactive Hotel Website: The Role of Perceived Website Interactivity and Customer Perceived Value Toward Website Revisit Intention. Procedia Economics and Finance 37, 170-175 (Scopus).
  • K Jayaraman, M Iranmanesh, CC Liang (2016). The Determinants of Early Refractive Error on School-Going Chinese Children. SAGE Open, 1-8 (Q1-Scopus).
  • Noor Azeema, K. Jayaraman, and S. Kiumarsi (2016). Factors influencing the purchase decision of perfumes with habit as a mediating variable: An empirical study in Malaysia, Indian Journal of Marketing, 46(7), 7-22 (Q3-Scopus).
  • Mohamad Abu Huzaifah bin Magbool, Azlan Amran, Mehran Nejati, K. Jayaraman, (2016). Corporate sustainable business practices and talent attraction. Sustainability Accounting, Management and Policy Journal, 7(4), 539-559 (Q1-Scopus).
  • Mohd Adan Omar, K. Jayaraman, Noornina Dahlan (2016). Investigating the relational factors for inter-firm information exchange based on commitment-trust theory: A conceptual framework. Journal of Global Business and Social Entrepreneurship (GBSE), 2(1), 1-12.
  • N.N. Kader Ali; Chee Wei Choong; K. Jayaraman (2016). Critical success factors of Lean Six Sigma practices on business performance in Malaysia. Int. J. of Productivity and Quality Management, 17(4), 456 – 473 (Q3-Scopus).
  • Keng Lin Soh, K. Jayaraman, Choo Li Peng, S. Kiumarsi (2015). The impact of background music on the duration of consumer stay at stores: An empirical study in Malaysia. International Journal of Business and Society, 16(2), 247-260 (Q3-Scopus).
  • K. Jayaraman, Hasnah Haron, Chin Kim Feng and Nor’Aini Yusof, Francis Agbola (2015). Determinants of the intention to use a natural gas vehicle as an alternative to a petrol car: A case study in Malaysia. Journal of Sustainability Science and Management, 10 (1), 36-49 (Q3-Scopus).
  • K. Jayaraman, Wei Yun Wong, Yong Won Seo (2015). Customer reflections on the intention to purchase hybrid cars: An empirical study in Malaysia. Problems and Perspectives in Management, 13(2), 304-312 (Q2-Scopus).
  • Mirza Abdullah, Suhaiza Zailani, Mohammad Iranmanesh, K. Jayaraman (2015). Barriers to Green Innovation Initiatives among Manufacturers: The Malaysian Case. Review of Managerial Science, 1-27 (Q1-Scopus).
  • K. Jayaraman, Hasnah Haron, Yit Lu Yee, Shruthi R (2015). Reasons for the failure of Web-based application IT Projects: An empirical study in Malaysia. Problems and Perspectives in Management, 13(2), 277-287 (Q2-Scopus).
  • S. Kiumarsi, Salmi Mohd Isa, K. Jayaraman (2015). Determinants of Service Quality on Service Loyalty: The Mediating Role of Customer Satisfaction and Brand Equity. Problems and Perspectives in Management, 13(2), 347-356 (Q2-Scopus).
  • K. Jayaraman, Noor Azeema, S. Kiumarsi (2015). Consumer reflections on the purchase of perfumes with habit as a mediating variable: An Empirical study in Malaysia. Business Enabler for Profitability and Growth, Proceeding of International Research Seminar 2015, 13-16th August 2015, Ho Chi Minh City, Vietnam, 81-94.
  • S. Kiumarsi, K. Jayaraman, Salmi Mohd Isa (2015). Service Quality and Innovation in Malaysian Post Offices: An Empirical Study, Global Business and Organizational Excellence. 35 (1), 55-66 (Q1-Scopus).
  • K. Jayaraman, Daing Nasir Shariff and Saharuddin A. Hamid (2015). E-Container logsteics service quality characteristics on Customer Retention with the mediating role of Management Professionalism. E-Trade and Logistics in the Green Growth Era, 12th E-Trade International Forum, 239-259.
  • Subramaniam Velu, K. Jayaraman, Sofri Yahya, S. Kiumarsi (2014). An alarming signal in mobile Telecommunication industry: A Study in Malaysia. International Journal of Mobile Network Communications & Telematics, 4(4), 53-62.
  • Mageswari, K. Jayaraman, Badaruddin Mohamed (2014). The Determinants of Malaysian Tourism Revenue: Pre and post impact of Visit Malaysia Year 2007 and Global Recession 2008. American Journal of Tourism Research, Vol. 3, No. 1, 33-41.
  • Taghizadeh, S. K. Jayaraman, Rahman, S. A., Malekifar, S. (2014). A Glance on Service Innovation Scenario: Case of Leading Telecommunication Companies in Malaysia. International Journal of Business and Innovation. 1(5), 4-22.
  • Suzari Abdul Rahim, K. Jayaraman (2014). Sustainable Financial Supply Chain in
    Global Manufacturing Companies, International Journal of Organizational Innovation. Special Issue, 18-29 (ERA).
  • Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Ishak Ismail, Syed Abidur Rahman (2014).Study of Service Innovation Management in the Malaysian Telecommunications Industry. Global Business and Organizational Excellence, 34,1, 67-77 (Q1-Scopus).
  • K. Jayaraman, Aref Tabandehhaghighi, Sofri Yahya, S. Kiumarsi (2014). Does Poultry industry manage sustainable production of chicken meat? An empirical study in Malaysia, International Journal of Agriculture Innovations and Research, 3(2), 632-639.
  • S. Kiumarsi, K. Jayaraman, Salmi Mohd Isa (2014). The Determinants of Perceived Service Quality on Customer Loyalty in Post Offices: Mediating Role Service Innovation. International Journal of Organizational Innovation, Special Issue, (ERA).
  • S. Kiumarsi, K. Jayaraman, Salmi Mohd Isa, Asra Varastegani (2014). Marketing Strategies to improve the sales of bakery products of Small-Medium Enterprise (SMEs) in Malaysia. International Food Research Journal, 21(6), 2101-2107 (Q3-Scopus).
  • Gopakumar, K. Jayaraman, S. Kiumarsi (2014). Reduction in shipment delinquencies and product lead time on enhancing customer service: A case study. The International Journal of Accounting and Business Society, 22 (1), 123-143.
  • Mohammad Iranmanesh, K. Jayaraman, Ishak Ismail (2014). Intention to purchase products under volume discount scheme: A conceptual model and research propositions. Business: Theory and Practice, 15(4), 371-380 (Q3-Scopus).
  • Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Ishak Ismail, Syed Abidur Rahman (2014). Innovation value chain as predictors for innovation strategy in Malaysian Telecommunication industry. Problems and Perspectives in Management, 12(4),531-537 (Q2-Scopus).
  • K. Jayaraman, Seyedeh Khadijeh Taghizadeh and Ishak Ismail (2014). The importance of service innovation on market and operational performance - Experience from Malaysia Telecommunication sector. E-Trade and Logistics in the Green Growth Era, 13th E-Trade International Forum, 259-279.
  • Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Ishak Ismail, Noor Hazlina Ahmad and Syed Abidur Rahman (2014). Innovation Value Chain as Antecedent of Service Innovation Management Practices: Experience from Malaysian Telecommunication Sector. Proceeding Book of ICBSSS, Handbook on Business Strategy and Social Sciences.
  • Hasnah Haron, Saniza Binti Said, K. Jayaraman, Ishak Ismail (2013). Factors Influencing Small Medium Enterprises (SMES) in Obtaining Loan. International Journal of Business and Social Science 4 (15), 182-19.
  • Mohammad Iranmanesh, K. Jayaraman, (2013). A business model of purchase stimulus on the consumer intention to buy products under volume discount through consumer behavior factors. Australian Journal of Basic and Applied Sciences, 7(7), 874-882.
  • K. Jayaraman, Munira binti Halili, Dababrata Chowdhury, Mohammad Iranmanesh (2013). The factors influencing the consumption of chicken meat among Malaysians-Race as a moderator. International Food Research Journal, 20(1),165-174 (Q3-Scopus).
  • Serena A. G. Kang, K. Jayaraman, Soh Keng Lin (2013). Road congestion,vehicles emissions and intention to use public bus services in Malaysia – A flexible bus utility model. World Transport Policy & Practice, 19(1), 08-24.
  • Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Ishak Ismail and Mohammad Iranmanesh (2013). Service Innovation Management on Market Performance through Relevancy of Market conditions: Guide to Telecommunications Industry, Malaysia. Australian Journal of Basic and Applied Sciences, 7(4), 241-252.
  • Saritha Alfrida Rodrigues, Jyothi S. Madgaonkar, Mohammad Iranmanesh and K.Jayaraman (2013). Evaluating Leader’s Emotional Intelligence on ESCI Average-Item Scores and Standard Optimal Competency Levels Using Upward Feedback. International Journal of Business Management and Leadership, 4(2), 71-80.
    Suhaiza Zailani, K. Jayaraman, G. Vengadasan, R. Premkumar (2012). Sustainable supply chain management (SSCM) in Malaysia: A survey. International Journal of Production Economics, 140 (1), 330–340 (Q1-Scopus).
  • Yusof, N., Che Jamil M. F., K. Jayaraman (2012). Exploring the Organizational Culture Construct for Small and Medium Enterprises in the Ecotourism of Emerging Economies. Journal of Sustainable Development and Planning, 7(4), 457- 471 (Q3-Scopus).
  • K. Jayaraman, Teo Leam Kee, Keng Lin Soh, (2012). The perceptions and perspectives of Lean Six Sigma (LSS) practitioners: An empirical study in Malaysia. TQM Journal, 24(5), 433 – 446 (Q1-Scopus).

    Keng Lin Soh, K. Jayaraman, Lim Ni Ni and Chu Le Chong (2012). Have libraries in private institutions of higher learning in Malaysia lost their original purposes? What else does the evidence say about gender issues? International Journal of Education Administration and Policy Studies 4(5), 127-132.
  • K. Jayaraman, Corinna Tan Pei Yin, Hasnah Haron (2012). Robust models for forecasting estimates of Ferry Service Revenue–The case of Malaysia. Proceeding of the 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 2366-2390, Bandung, Indonesia.
  • K. Jayaraman, Mohammad Iranmanesh, Manjeet Dashini Kaur, Hasnah Haron (2012). Consumer Reflections on “Buy One Get One Free” (BOGO) Promotion Scheme-An Empirical Study in Malaysia. Research Journal of Applied Sciences, Engineering and Technology 5(9), 2740-2747.
  • K. Jayaraman, Hasnah Haron, Gooi Bee Sung, Soh Keng Lin (2011). Consumer reflections on the usage of plastic bags to parcel hot edible items: An empirical study in Malaysia. Journal of Cleaner Productions, 19(13), 1527-1535 (Q1-Scopus).
  • K. Jayaraman, Soh Keng Lin, Hasnah Haron, Wooi Leng Ong (2011). Macro-economic factors influencing Malaysian Tourism Revenue: 2002-2008. Tourism Economics, 17(6), 1347-1363 (Q1-Scopus).
  • K. Jayaraman, Choong Shiau Suan, Soh Keng Lin (2011). Robust models for the utilization of Public Bus Transport Services in Malaysia. African Journal of Business Management, 5 (26), 10586-10600.
  • K. Jayaraman, Daing Nasir Ibrahim, Ch’ng Li Guat (2011). Managerial Optimism to overcome Economic Recession in the World, The Proceedings of 7th International Strategic Management Conference, Paris, France, ScienceDirect, Procedia - Social and Behavioral Sciences, 24, 33-48.
  • K. Jayaraman, Soh Keng Lin, Ishak Ismail, Ong Wooi Leng (2010). The pattern of international tourist arrivals and revenue estimates for Malaysia: 2002-2007. Tourism Analysis, 15(6), 701-712 (Q3-Scopus).
  • K. Jayaraman, Leam Kee Teo, (2010) "A conceptual framework for critical success factors of lean Six Sigma: Implementation on the performance of electronic manufacturing service industry", International Journal of Lean Six Sigma, 1(3), 191-215 (Q1-Scopus).
  • K. Jayaraman, K. Soh Keng Lin, Ch’ng Li Guat, and Wooi Leng Ong (2010). Does Malaysian Tourism attract Singaporeans to revisit Malaysia? An Empirical study. Journal of Business and Policy Research, 5(2), 163 – 183.
  • Tarig Khidir Eltayeb, Suhaiza Zailani, K. Jayaraman (2010). The examination on the drivers for green purchasing adoption among EMS 14001 certified companies in Malaysia. Journal of Manufacturing Technology Management, 21(2), 206-225 (Q1-Scopus).
  • K. Jayaraman, Soh Keng Lin, Li Lian Yap and Wooi Leng Ong (2010). Sustainable Ecotourism: The case of East Malaysia, TEAM Journal of Hospitality and Tourism, Vol.7, Issue 1,27-45.
  • Hasnah Haron, Nasir Daing Ibrahim, K. Jayaraman, Ong Hock Chye (2010). Determinants of Internal Control characteristics influencing Voluntary and Mandatory Disclosures. Managerial Auditing Journal, 25(2), 140-159 (Q1-Scopus).
  • K. Jayaraman, Soh Keng Lin, Ishak Ismail (2009). An additional dimension in determining the Net Promotion Score for Business Planning, Problems and Perspectives in Management, 7(2), 90-95 (Q2-Scopus).
  • Nasir Daing Ibrahim, K. Jayaraman, Saidatunur Fauzi Bin Saidin (2009). Audit Committee Characteristics and Quality of Unaudited Financial Accounts. Singapore Management Review, Singapore, 31(2), 19-33, Second Half 2009.
  • Chivukula Venkata Ramana, K. Jayaraman, A Ramachandra Aryasri (2009). Influence of Socio-demographic factors on Entrepreneurial attributes and succes. South Asian Journal of Management, 16(4), 111-126 (ERA).
    K. Jayaraman & Allameh Sara (2009). The Pattern of Share Price Behaviour of Malaysian Palm Oil Companies and its Determinants 2004-2007, Oil Palm Industry Economic Journal, 9(2), 23-24.
  • K. Jayaraman, Soh Keng Lin, Ishak Ismail (2008). The Pattern of International Tourist Arrivals in Penang, Malaysia: 2002-2007. TEAM Journal of Hospitality & Tourism, 5(1), December 01-12.
  • K. Jayaraman, A. Marcus (2007a). Impact of Automation in Public Sector Banks as per the reflections of Customers and bank officials. The SPSS Analyst, South Asia, Oct - Dec., 22- 29.
  • K. Jayaraman, A. Marcus (2007 b). Information Technology and Banking Sector with reference to customer satisfaction. Ushus, Journal of Business Management, UJBM, 6(2), 1-17.
  • K. Jayaraman, Haseena Sharook (2007). A Perceptual Approach to the problem of Attrition at BPO Industry in Chennai. The SPSS Analyst, South Asia, April-June, 07-14.
  • S. Peter, K.Jayaraman, P. Ravilochanan (2007). School Dropouts of SC and ST students in Chennai Corporation Schools. The Indian Journal of Social Work, 68(2), 248-258 (Q4-Scopus).
  • K.Jayaraman, Alphonse (2006). Categorical Principal Components Analysis. The SPSS Analyst, South Asia, Oct-Dec., 18-23.
  • S. Peter, K.Jayaraman, P. Ravilochanan (2005). The role of Non-Governmental Organizations in minimizing school dropouts. Ushus, Journal of Business Management, UJBM, Vol.4, No.2, 18-25.
  • K.Jayaraman, T.M. Durairajan (2002). Testing homogeneity of Control and treatment populations Local Optimality and related issues. Statistical Papers, 43, 257-271 (Q2-Scopus).
  • T.M. Durairajan, K.Jayaraman (1999). LBI Tests for the detection of general compound distributions. Calcutta Statistical Association Bulletin, 49, 95-100.
  • T.M. Durairajan, K.Jayaraman (1996). Robustness of Locally most powerful invariant tests for normal mixture model in control and treatment populations. Journal of Statistical Planning and Inference, 52, 33-41 (Q2-Scopus).
    T.M. Durairajan, K.Jayaraman (1996). LBI tests for the Detection of Compound Normal Distribution in Control and Treatment Populations. Statistical Papers, 37, 307-321 (Q2-Scopus).
  • T.M. Durairajan, K.Jayaraman (1996). Robustness and Optimality of Durbin-Watson test. Journal of Indian Statistical Association, 34, 39-44.
  • K.Jayaraman, T.M. Durairajan (1992). Invariant test for Autocorrelation. Proceedings of the symposium on Statistical Inference, Kerala, India, 135-143.
  • Balakrishnan, A. Raman, K.Jayaraman (1991). On the morphometries and Dynamics of growth of the leaf galls of syzygium cumin (L) steels (Myrtaceae) induced by Trioza Jambolanae Crawford (Insecta : Homoptera : Psylloidea). Phytomorphology, 41 (1 & 2), 109-113.
  • T.N. Srinivasan, K.Jayaraman (1988). Early Child parent separation and risk for childhood psychopathology. Indian Journal of Psychiatry, 39(3), 283-289.
  • R. Tara, T.N.Srinivasan, S. Rajkumar, K. Jayaraman (1987). Study of Relapses in Schizophrenia using the Life table method. Indian Journal of Psychiatry, 29(3), 263-267.
  • Gomathy, Sathianathan, K. Jayaraman (1986). Correlation between disability and burden of the families of Functional Psychosis in Fishermen slums. Indian Journal of Social Psychiatry, (106), 2(4), 382-394.

Visiting Professor (International)

  • Yessenov University (YU), Kazakhstan, 2019.
  • Technische Hochschule Nürnberg- Nürnberg Institute of Technology, Germany, 2015.
  • Korea E-Trade Research Institue, Chung-Ang University, Republic of Korea, 2013, 2014.
  • Universiti Teknologi MARA (UiTM), Cawangan Kedah, Malaysia, 2014.
  • University of Sri Jayewardenepura, Sri Lanka, 2013.
  • Newcastle Business & Law School, The University of Newcastle, Australia, 2011.
  • Universiti Malaysia Pahang (UMP), Malaysia, 2009.

Visiting Professor (National)

  • Alagappa University, Karikudi, Tamilnadu, India, 2019,2023.
  • Symbiosis Institute of International Business, India, 2017.
  • Vellore Institute of Technology (VIT), Chennai- 600 048.
  • SP Jain Institute of Management, Mumbai, India, 2012.
  • Indian Institute of Management (IIM), Kozhikode, Kerala, India, 2006. 
  • Madras School of Management Science (MSMS), Chennai, India, 2001-2005.
  • Maharishi Institute of Management (MIM), Chennai, India, 2001-2003.
  • Indra Gandhi National Open University (IGNOV), New Delhi, 2001.
  • Jawaharlal Nehru Technological University (JNTU), Hyderabad, India, 2001-2006.

 

Awards Won

  • Best Teacher Award during the years 2002-2007, Loyola College, University of Madras, Chennai.
  • Outstanding Teacher Award 2009-2010, 2010-2011, Universiti Sains Malaysia (USM), Penang.
  • Service Excellence Award 2011, 2014, Universiti Sains Malaysia, Penang.
  • USM Sanggar Sanjung Award for Research-Journal Articles, 2012-13.
  • Star Excellent Teacher Award 2020, Taylor’s University, Malaysia.

Research Grant Projects

  • “Time Series Modeling of International Tourists Arrivals in Malaysia for Prediction and SME Business Planning” (2008–2010: Completed)
    • Project duration: 3 years (NICHE Project)
    • Project budget: RM 58,724.45
    • Lead Researcher: Dr. K. Jayaraman
    • Co-Researcher: Mr. Soh Keng Lin
    • Research Assistant: Ong Wooi Leng
    • RU Grant No.: 1001-PMGT-816066
    • Research Publications: 04 (one ISI impact factor Journal, three in Scopus)
  • “Implementation of Sustainable Supply Chain Management (SSCM) in Malaysia: Key Drivers and Consequences” (2008–2010: Completed)
    • Project duration: 2 years (RU grant)
    • Project budget: RM 32,460
    • Lead Researcher: Dr. Suhaiza Hanim Mohamad Zailani
    • Co-Researcher: Dr. K. Jayaraman
    • Research Publications: 02 (one ISI impact factor Journal)
  • “An Empirical Study of Robust Models of Bus Transport Services in Malaysia” (Completed)
    • Project duration: 2 years
    • Lead Researcher: Dr. K. Jayaraman
    • Co-Researchers: Prof. Datin Hasnah Haron, Mr. Soh Keng Lin
    • Short Term Grant No.: 304/PPAMC/6311073
    • Project budget: RM 16,700
    • Duration: 15/8/2011 – 14/8/2013
    • Research Publications: 02 (One in Scopus)
  • “Tourism Planning” STRC (cluster), USM (In Progress)
    • Lead Researcher: Prof. Dr. Badaruddin Mohamed
    • Co-Researcher: Assoc. Prof. Dr. K. Jayaraman
    • RU Grant No.: 1001/PTS/8660013
    • Project budget: RM 893,957.47
    • Duration: 1/6/2011 – 31/5/2016
  • “Development of A Sustainability Management Control Framework for The Oil and Gas Industry In Malaysia” (Completed)
    • Lead Researcher: Dr. Siti Nabiha Binti Abdul Khalid
    • Co-Researcher: Assoc. Prof. Dr. K. Jayaraman
    • Project budget: RM 50,000.00
    • Duration: 15/8/2011 – 14/8/2013
  • Fundamental Research Grant Scheme (FRGS) Project: FRGS 2013-2 – “Construction of SQIBIT for Dynamic Business Model in POS Malaysia”
    • Lead Researcher: Dr. Salmi Mohd Isa
    • Co-Researcher: Assoc. Prof. Dr. K. Jayaraman
    • Project budget: RM 99,000
    • Duration: Nov 2013 – Nov 2015
    • Research Publications: 02 (Scopus) & 01 (ERA)
  • “Construction of a Business Model for Student-Centered Learning and its Impact in Higher Education”
    • Project duration: 1.5 years (TAYLOR’S RESEARCH GRANT SCHEME – MGS)
    • Project budget: RM 28,600
    • Lead Researcher: Assoc. Prof. Dr. K. Jayaraman (TBS, TU)
    • Co-Researcher: Dr. A. Nagaletchimee (USM)
    • Project Code: TRGS/MFS/2/2016/TBS/011
    • Budget Code: 320201-M180-314-C31

Commercial Projects Undertaken

  • Appointed as a Business data analyst for e-Merck on a project entitled “A dual-centre, double-blind, randomised, placebo-controlled, parallel-group study to determine the effects of various adjunctive doses of sarizotan HCl in the treatment of patients with neuroleptic-induced tardive dyskinesia” under Dr. Mrs. R Tara, Investigator, SCARF, Chennai, and Dr. Gary Remington,Investigator, University of Toronto, Canada.
  • Executed Statistical Data Analysis for WHO Project on Multisite Intervention Study on Suicidal Behaviours under Dr.Mrs.Lakshmi Vijayakumar, Co-ordinator, Indian wing and Dr. J.M. Bertolote, Co-ordinator, Management of Mental Brain disorders, Department of Mental Health & substance dependence, WHO.
  • Executed a research project on ‘Probability Modeling on Energy Theft for Revenue Protection Programme’ for Tamilnadu Electricity Board in collaboration with Dr. A.Vijayakumar, Professor of Mathematics, Anna University, College of Engineering, Chennai –25, Tamilnadu.
  • Appointed as a Business data analyst for a Project on the Patterns of migration with mobility and its impact on acquiring HIV / AIDS among the employees working in the vernacular film industry of south India.
  • Appointed as a member in the Committee for ‘Database on Disabilities in Tamil Nadu’ in the State Commissioners office for Disabled, Tamil Nadu, India.
  • Constructed Simulation Models for Staffing and identified Key time slots for BPO call centers - Officer Tiger, MNC, Chennai.
  • Consultant for Ford Business Center Pvt.Ltd. to train employees in Statistical Business Applications.
  • Provided consultancy services for Airtel (Bharthi) telecom sector in two major projects for minimizing the number of customer complaints.
  • Conducted training program in Statistics for the executives in Quality Department, Astron BPS (An R.R. Donnelley Company), Royal Selangor, Intel, Office Tiger, and Motorola to upgrade the Quality Control (QC) and Quality Assurance (QA) processes and developed a Sampling scheme for detecting errors. Provided consultancy for Lean Six-Sigma Captions and TQM Leaders.
  • Member in Planning and implementing ‘India Attrition Study 2006’ conducted by Careers India Jointly with Ministry of Indian Government.

Affiliation and Membership

  • Resource person for Korea E-Trade Research Institute (KETRI), Chung-Ang University, Seoul.
  • Resource Person for BBA and MBA Program, London School of Commerce, UK, Charles Stuart University, Australia, Twining Programs.
  • Resource Person for BBA and MBA Programs, Madras School of Management Sciences.
  • Resource Person for MCA and MBA Programs, Maharishi Institute of Management, Chennai and for Indra Gandhi National Open University (IGNOV), New Delhi.
  • Resource person for Vellore Institute of Technology (VIT), Chennai, India.
  • Resource person for SP Jain Institute of Management, Mumbai, India.
  • Honorary Statistician for Schizophrenia Research Foundation, Chennai, India.
  • Mentor, Statistical Package for Social Sciences (SPSS), South Asia.
  • Statistical Consultant for Careers India (P) Ltd., Anugraha Quality Services and SFDRT.
  • Member of the Journal of Indian Statistical Association, Pune.
  • Member of Operations Research Society of India, Kolkata-29, India.
  • Member of Tamil Nadu State Commission committee for Disabled.

Newspaper Articles

  • Plastic bags and food safety: Packaging industry should lead the way, published in the GSB NST column, Business Times, 30 August 2011.
  • Study finds disaster not a factor in choice of airline, The Star, 4 June 2015.
  • Keeping passengers thrilled about air travel, NST, 10 September 2015. http://www.nst.com.my/news/2015/09/keeping-passengers-thrilled-about-air-travel

Newsletter 2015: Nuremberg University, Germany.

  • Find safe ways to dispose of e-waste, NST, 26, May 2016. http://www.nst.com.my/news/2016/05/147880/find-safe-ways-dispose-e-waste
  • Exemplary service the way forward, NST, 3, June 2016. http://www.nst.com.my/news/2016/06/149432/exemplary-service-way-forward
  • A focus on students boosts world rankings, NST, 29, June 2016. http://www.nst.com.my/news/2016/06/155431/focus-students-boosts-world-rankings
  • Steps to mitigate floods, NST, 2, July 2016. http://www.nst.com.my/news/2016/07/156219/steps-mitigate-floods?d=1

  • Ankita Sahoo, Jayaraman Krishnaswamy, Nelvin Leow XeChung & Dyuty Firoz (2020), “The impact of sensitivity to pandemic on expatriate engagement: Empirical Study on Expatriates in Malaysia during Covid-19”, International E-Conference on New Normal in Education 2020 (SCOPUS-Indexed).
  • Ankita Sahoo, Dyuty Firoz, Md.Shamirul Islam & Jayaraman Krishnaswamy (2020), “The moderating role of workplace gender diversity perspective on employee turnover intention: A conceptualized research framework”, 5th Annual International SIMPI Conference.
  • Ankita Sahoo & Jayaraman Krishnaswamy (2020), “The role of host-country national support and expatriate psychological well-being: An investigation in Malaysian MNCs”, 4th Bogor International Conference for Social Science 2020.
  • Jayaraman K, Nagaletchimee Annamalai, Zarif Hossain (2018). Predictors of Higher Education Success-An Empirical study in Malaysia. Research Article presented in the Sintok International Conference on Social Science and Management (SICONSEM 2019), Organized by Universiti Utara Malaysia, Kedah, during 18-19, December 2018 at Sunway Georgetown Hotel, Penang, Malaysia.
  • Cliftton, K. Jayaraman (2018). Males exploit less in pursuing higher education: A study on Management perspectives in Malaysia. Research Article presented in the International Conference on Human Capital Management, Taylor's University, 28-29, November, 2018.
  • K. Jayaraman, Dahlan Abdullah (2018). An Empirical Study on Residents Place Image and Perceived Impacts on Support for Tourism Development in Penang, Malaysia. Research Article presented in the 4th Hospitality and Tourism Conference 2018, 22-23, November 2018, Organized by UITM, Tamu Hotel, Kuala Lumpur, Malaysia(Best Paper Award).
  • K. Jayaraman, Zarif Hossain, Nagaletchimee Annamalai (2018). Potential Determinants of Malaysia Higher Education Success-An Empirical study. Research Article presented in the 11th International Conference-TTLC 2018, 22-23, September 2018, Taylor's University, Selangor, Malaysia.
  • S. Kiumarsi, Salmi Mohd Isa, K. Jayaraman (2018). Service Innovation in Postal Services influence Service Loyalty. Research Article presented in the International Conference on Science, Innovation and Management (ICSIM 2018), 9-10, August 2018, International Institute of Engineers and Researchers, Amsterdam, Netherlands.
  • K. Jayaraman, Nagaletchimee Annamalai (2017). Growing Visibility and Implications of Private Tutorial Learning: Malaysian School Students Reactions. Research Article presented in the Taylor's 10th Teaching and Learning Conference 2017, Organized by Taylor’s University, during 30/09/2017 to 01/10/2017.
  • K. Jayaraman, Choo Pao Ling (2017). obstacles in business for generating electricity through solar energy- insights from an industry, 17th international business summit (inbush), inbush era world summit 2017, 8-10, February 2017, Amity International Business School, Noida-201301, India.
  • Noor Azeema, Jayaraman, K., Nagaletchimee, A., (2016). Construction of a Business Model for Student-Centered Learning and its Impact on Higher Education, Research Article presented in the Taylor’s 9th Teaching and Learning Conference, held during 12-13, November 2016, Malaysia.
    K. Jayaraman,Noor Azeema (2015). Consumer reflections on the purchase of perfumes with habit as a mediating variable: An Empirical study in Malaysia, Proceeding of International Research Seminar 2015, Ho Chi Minh City, Vietnam.
  • Dahlan Abdullah, K. Jayaraman (2015). The role of perceived Website Interactivity and customer perceived value in the adoption of online hotel, presented in the 4th Asian Management Research and Case Conference 2015, Sains@USM, Penang, Malaysia during 10-11, January 2015.
  • Alexandra Kang, K. Jayaraman, Soh Keng Lin (2015). Commuters’ Readiness to use Public Bus Transport, presented in the 4th Asian Management Research and Case Conference 2015, Sains@USM, Penang, Malaysia during 10-11, January 2015.
  • S. Kiumarsi, Salmi Mohd Isa, K. Jayaraman (2015). The determinants of Service Quality on Service Innovation in post offices: An empirical study, presented in the 4th Asian Management Research and Case Conference 2015, Sains@USM, Penang, Malaysia during 10-11, January.
  • K. Jayaraman, Seyedeh Khadijeh Taghizadeh, Ishak Ismail (2014). The importance of Service Innovation on Market and Operational Performance-Experience from Malaysian Telecommunication Sector, Presented in the 13th E-Trade International Forum during 28-29, November 2014 at Korea E-Trade Research Institute, Cheju Halla University, Jeju Island, South Korea.
  • Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Ishak Ismail (2014). Innovation Value Chain as Antecedent of Service Innovation Management Practices: Experience from Malaysian Telecommunication Sector, Presented at International Conference on Business Strategy and Social Sciences, 16-17, August 2014, Kuala Lumpur, Malaysia (Best Paper Award).
  • K. Jayaraman, Hasnah Haron, Chin Kim Feng and Nor’Aini Yusof (2013). Determinants of the intention to use a natural gas vehicle as an alternative to a petrol car: A case study in Malaysia, International Conference on Organizational Innovation (ICOI 2013) presented at Hua Hin, Thailand, during 2-4, July 2013 organized by Suan Sunandha Rajabhat University, Thailand.
  • K. Jayaraman, Corinna Tan Pei Yin, Hasnah Haron (2012). Robust models for forecasting estimates of Ferry Service Revenue-The case of Malaysia, 3rd International Conference on Business and Economic Research (ICBER 2012) presented at Bandung, Indonesia during 12-14, March 2012, organized by Global Research Agency, Indonesia.
    Yap Lilian, K. Jayaraman, Soh Keng Lin (2011). ‘A Comparison between traditional and modern cultural tourism in Malaysia’ presented in the 9th Asian Academy of Management International Conference 2011, 14-16, October 2011 at ParkRoyal, Penang, Malaysia.
  • K. Jayaraman, Daing Nasir Ibrahim, Li Guat (2011): ‘Managerial Optimism to overcome Economic Recession in the World’, presented in the 7th International Strategic Management Conference at Paris, Millennium Hotel Paris, France, between June 30-July 2, 2011.
  • Kang Ahgeik, K. Jayaraman, Soh Keng Lin (2011). ‘Issues and intention to use Rapid bus in Malaysia-A conceptual model of public bus service’ presented in the 9th Asian Academy of Management International Conference 2011, 14-16, October 2011 at ParkRoyal, Penang, Malaysia.
  • K. Jayaraman, K. Soh Keng Lin, Ch’ng Li Guat, and Wooi Leng Ong (2010): ‘Does Malaysian Tourism attract Singaporeans to revisit Malaysia? An Empirical study’, presented in the 13th International Business Research Conference in Novotel Hotel, Melbourne, Australia during 22-24, November 2010 (Best Paper Award).
  • Presented a research article entitled “Impact of Information Technology on Indian Banking Industry” in the National Seminar on Information & Communication Technologies with Human Face, conducted by Loyola College, Chennai, India 7-8 February 2006.
  • Presented a research paper entitled “Robustness and Optimality of Durbin- Watson test” in the Symposium on Probability and Statistics at centre for Mathematical Sciences, Thiruvananthapuram, Kerala, 1993.
  • Presented a research paper entitled “Invariant tests for autocorrelation” in the Symposium on Statistical Inference at centre for Mathematical Sciences, Thiruvananthapuram, Kerala, 1992.
  • Presented a research article entitled “Locally Optimal Tests” in the Symposium on Statistics at Bangalore University, March 1991.

Keynote speaker-Chairperson (National and International Conferences)

  • Spring E-Trade International Seminar hosted by Korea E-Trade Research Institute (CAU) and sponsored by National Research Foundation of Korea (NRF) under the theme of “The age of hyper-uncertainty-A new direction for trade and logistics” held during 26-29 May 2017 in Seoul. 
  • International Conference on Business Management (ICBM) 2016, the annual academic research forum organized for the 13th consecutive year by the Faculty of Management Studies and Commerce of the University of Sri Jayewardenepura Sri Lanka, Colombo, 7- 8, December 2016. 
  • Amity International Business School, Amity University, Nodia, New Delhi, India, Chairperson for Operations and Quality Management Cluster: 19th International Business Summit and Research Conference on the theme, “Honouring the Past, Treasuring the Present, Shaping the Future - Global Leaders of Today & Tomorrow”, held during 21-22, February 2019.
  • Alagappa University, Karikudi, India, 2019, Department of Banking Management, Key-note Speaker for the International Conference on Digital Banking for Sustainable Development, held during 24-25, September 2019.
  • Chief Guest for the International Conference on 'Innovation and Sustainability in Business and Management' (ICISBM) on 16th and 17th of February 2017 at School of Management Studies, VELS UNIVERSITY, Chennai, India, Topic: Sustainable Supply Chain Practices on Business Performance.
  • Keynote Speaker on the topic “Construction of Business Models and its Applications” presented in the international Conference on Futurology Management 2017, organized by the PG & RESEARCH DEPARTMENT OF MANAGEMENT, Srimad Andavan Arts & Science College, Srirangam, Tiruchirapalli, India, 7, January 2017.
  • Keynote Speaker for the Centenary Celebrations, commemorating 100 years of service to Higher Education, the Science Departments of women’s Christian College (WCC), Affiliated to University of Madras, India, organizing an International Conference on “Viable Synergies in Mathematical and Natural Sciences” on 7th, 8th & 9th January 2016.
  • Panelist speaker on “How Malaysian Tourism Industry Recovers from the Recent Difficulties in Airline and Travel Security” delivered in the Academy of International Business Southeast Asia Regional Conference, hosted by Hong Kong Institute of Business Studies, Lingnan University, conducted in Shangri-La’s Rasa Sayang Resort & Spa Penan, 3-5, December 2015.
  • Graduate School of Business (GSB), Universitit Sains Malaysia (USM), Invited Speaker on “How to write Chapter 1 of Ph.D. Thesis more effectively” presented in the 9th Business Seminar for Ph.D., research scholars, 15-17, December 2015.
  • Invited Speaker, Loyola College, Affiliated to University of Madras, Chennai-34, India, delivered a series of lectures on “SEM and its applications”, 11-13, November 2015.
  • Graduate School of Business (GSB), Universiti Sains Malaysia (USM), Invited Speaker on “Dos and Don’ts of Journal article publications” presented in the Business Seminar for Ph.D., research scholars, 29-04-2015.
  • School of Housing, Building and Planning, USM, delivered six hours talk on ‘Planning Research Strategies and Research design: Translating project work into Research Publications’ on 07-01-2014.
  • School of Distance Education, USM, delivered Three hours talk on ‘Quantitative Data Analysis’ during 9 am – 12 Noon on 27-11-2014.
  • Graduate Student Success Workshop 2014, Current Issues in Business Sustainability, delivered Two hours talk on ‘Misleading Issues in Statistics’ Graduate School of Business (GSB), Universiti Sains Malaysia (USM) on 25-11-2014.
  • School of Distance Education, Universiti Sains Malaysia, Invited talk on ‘Writing for publication: A practical guide’ on 04-09-2013.
    School of Management (SOM), Universiti Sains Malaysia, invited talk on ‘SPSS Applications’, organized by Ph.D club, SOM, on 25-10-2010.
  • Quality Management Symposium 2010, organized by Nuclear Malaysia, during 13-14, October 2010, at Mandarin Oriental Hotel, Kuala Lumpur, Malaysia: Topic: ‘Enhancing Human Talent/Poential to Improve the Operational System in an Organization’ 
  • Loyola College, Chennai, India, Invited talk on “Statistical Applications in Management Studies”, 27-07-2010.
  • Madras Christian College, Chennai, India, Invited talk on “Lean Six-Sigma and its Applications”, 29-07-2010.
  • “International Symposium on Quality Management 2009” organized by Nuclear Malaysia, during 4-5, August 2009 at Kuala Lumpur, Malaysia: Topic: ‘Statistical Applications in Quality Management’ 
  • Orientation program for USM faculty members, My CPD : ‘Descriptive Statistics and Normality test’.
  • IPS program for Ph.D. Research Scholars of Arts and Humanities: Data analysis and Statistical Applications. 
  • Invited speaker in “Statistical Data Analysis and Modeling” for several Universities and Colleges in India and Malaysia. 
  • Invited speaker for ‘Research Methodologies and Statistical Applications’ for several Universities and Colleges in India and Malaysia.
  • 20th Colloquium, School of Management, USM: When to start publishing Research papers. 
  • 18th Colloquium, School of Management, USM: Sampling Techniques in Research Methodologies.
  • Resource person for Six-Sigma Green belt and Black belt courses for BPO centers, IT / ITC segments, Financial & Service sectors and Manufacturing Industries.
  • Cluster Head, Operations Management, 4th Asian Management Research and Case Conference 2015, held at Sains@USM, Penang, Malaysia during 10-11, January 2015.
  • Cluster Head, E-Trade and E-logistics, 13th E-Trade International Forum held at Cheju Halla University, Jeju, Republic of Korea, during 28-29, November 2014, Organized by Chung-Ang University, Seoul.
  • Cluster Head, Service Innovation, 2013 International Conference on Organizational Innovation (ICOI 2013) held at Hua Hin, Thailand, during 2-4, July 2013, Organized by Suan Sunandha Rajabhat University, Thailand.
  • Cluster Head, Management, 3rd International Conference on Business and Economic Research (ICBER 2012) held at Bandung, during 12-14, March 2012, Organized by Global Research Agency, Indonesia.
  • Cluster Head, Internationalization, 7th International Strategic Management Conference at Paris, France, between June 30-July 2, 2011, Millennium Hotel Paris, Organized by Beykent University, Turkey.
  • Cluster Head, Management, 13th International Business Research Conference in Novotel Hotel, Melbourne, Australia during 22-24, November 2010, Organized by World Business Institute, Melbourne, Victoria, Australia.

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